Shipping Policy

On our website www.duslate.com you can choose any method of delivery of goods convenient for you.

Delivery is carried out worldwide. It takes 3 business days for preparing the shipment and assigning a track number.

When ordering, you can choose the delivery method. We ship orders via DHL or CDEK. These services assign a tracking number and customers may check the status of delivery at their websites. Contact us if alternative shipping methods are required or for special handling instructions.

The cost of delivery depends on the courier service and amount of items purchased.
Shipping rates are calculated at checkout. At checkout, you will be required to choose a shipping method, and your shipping charges will automatically calculated and added to your order.

International Buyers, please note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to buying.

The term of delivery depends on a courier service. Normally, the goods are delivered within 1-2 weeks. Delivery to the shipping carrier constitutes delivery to the customer and we cannot be responsible for delays in shipping or delivery. We have no control over the delivery once shipment leaves our warehouse. Late or undelivered packages are the responsibility of the shipping company and beyond our control.

We are ready to deliver the goods you purchased by a courier to your address at a convenient time for you. Delivery is carried out within the Moscow Ring Road. The cost of courier delivery is 500 rubles.

You can independently pick up your goods at our office at the address: Russia, Moscow, Krasnobogatyrskaya St. 2, bldg.2. The nearest metro station is ’Preobrazhenskaya Square’.