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Return Policy

What goods can be returned?

You can return any goods, except:

  • goods that cannot be returned under the local laws;
  • goods of good quality with signs of use, with broken packaging, presentation or packaging — according to the rules of distance trading.
How soon can I return the goods?

Products with defects
If the goods purchased have defects, they can be returned by law during the warranty period or shelf life.

Goods of good quality
If goods of good quality you did not like or you just want to return it, then by law this can be done within 14 days from the date of purchase.

What are the return methods?

To process a return of goods, please contact us by e-mail: info@duslate.com . Application consideration is carried out within 7 (seven) business days.

Important (!): for the return of goods, a receipt is required!

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